Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Rug Craftworks (the “Website”).
Consent
By using our website, you (the visitor) agree to the processing of your IP address by third parties for the purpose of determining your location and enabling currency conversion. You also consent to this currency preference being stored in a session cookie within your browser. This cookie is temporary and is automatically removed when you close your browser, ensuring that prices are displayed in your local currency during your visit.
WHAT INFORMATION DO WE COLLECT?
When you visit the Website, we automatically collect certain information about your device, including details such as your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Website, we collect information about the pages or products you view, referral sources (such as websites or search terms), and how you interact with the Website. This is referred to as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” – data files stored on your device that often include an anonymous unique identifier. You can learn more about cookies and how to disable them at http://www.allaboutcookies.org.
“Log files” – track actions on the Website and collect data including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
“Web beacons,” “tags,” and “pixels” – electronic tools used to record browsing behavior on the Website.
When you make or attempt to make a purchase through the Website, we collect certain details including your name, billing address, shipping address, payment information (such as credit card details), email address, and phone number. This is referred to as “Order Information.”
In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect primarily to fulfill orders placed through the Website, including processing payments, arranging shipping, and sending order confirmations or invoices. Additionally, we use this information to:
Communicate with you;
Screen orders for potential risk or fraudulent activity;
Provide you with relevant information or marketing communications based on your preferences.
We use Device Information to help detect and prevent fraud (particularly through your IP address) and to improve and optimize our Website.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with third parties to support our operations. For example, we use Shopify to operate our online store and Google Analytics to better understand how customers use our Website.
We may also share your information when required to comply with applicable laws, regulations, or legal requests, or to protect our rights.
BEHAVIOURAL ADVERTISING
We may use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.
To opt out of targeted advertising, you can use the following platforms:
Bing
DO NOT TRACK
Please note that we do not modify our data collection practices when a Do Not Track signal is received from your browser.
YOUR RIGHTS
If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal data. You may contact us to request access, correction, or deletion of your data.
DATA RETENTION
We retain your Order Information unless and until you request its deletion.
CHANGES
We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal obligations.
MINORS
The Website is not intended for individuals under the age of 18.
CONTACT US
For more information about our privacy practices or to make a complaint, please contact us at:
support@rugcraftworks.com
Contact Number: (__________)